All returns must be in original packaging and original condition
Return shipping costs are the responsibility of the purchaser. We suggest using a return service that provides tracking/delivery confirmation
Upon receipt and verification, a refund of the original purchase price will be processed. Please note the time for the refund to post to the original payment method may vary.
To initiate a return, please send an email to email@example.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.